Cherwell provides a personal approach to each and every service support software implementation project, enabling your organization to meet its unique business requirements and quickly realize the value from its investment.
Comprised of dedicated project managers, implementation specialists, instructors, and support engineers, the Cherwell Professional Services team brings valuable industry experience and in-depth ITIL software knowledge to every project. Each of our consultants carry extensive qualifications including:
Proven experience integrating ITIL software in general and Cherwell Software in particular.
Deep technical knowledge with relational databases, AD, LDAP, Microsoft Exchange, etc.
Knowledge of ITIL and other ITSM-related practices.
Our Professional Service team understands how to customize and configure Cherwell® Service Management to support your business needs.
We offer the following services:
We don’t want to leave things to chance, especially when it comes to configuring processes and work flows in a support center. That’s why we have worked with hundreds of customers to create an 8-Step Implementation methodology for getting your service support software up and running.